ICF Consulting Group, Inc. Group Director, Client Solutions in Minneapolis, Minnesota

Description:

Who we are: /ICF Olson is a collective of world-class agencies delivering across the spectrum of customer experience: creative expression (Olson), public engagement (Olson Engage), customer relationships/loyalty (Olson 1to1) and digital experiences (Olson Digital). Though experts in different areas, we are united in our common POV: Think like people. This means everything we do is made from empathy the key to brand success in a world of ever-shrinking attention and ever-growing choice. Learn more at icfolson.com/

Who we re looking for: /The Group Director, Client Solutions serves multiple critical functions within the agency including ultimate responsibility for a portfolio of clients. This person will be our clients most trusted advisor and understand their business as much as they do. Working to align our capabilities to solve their most critical problems/.

What you ll get to do: Understand our clients business, brand and category Align our clients goals and needs to outcomes Develop lasting client relationships Drive account planning, account expansion and reliable forecasting Partner with program management and delivery to build health accounts P&L responsibilities Represent the entire ICF Olson breath of services and capabilities Be a positive impact on our people and culture

Qualifications

What you ll need to succeed: Proven leader with a minimum of 10 years of account management experience with a digital experience agency. The ability to oversee a portfolio of multiple accounts and multiple teams simultaneously. Experience leading a multichannel, multimillion-dollar account is essential. Must also be able to play a leadership role in new business pitches. Results driven and goal oriented Experience in the healthcare (payor) industry a plus Ability to travel is required

/ICF Olson is an equal opportunity employer that values diversity at all levels. (EOE Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity)/

Location: /Minnesota-Minneapolis/

Requisition ID: /1700003463/